Privacy  Policy

At Capricorn Investment Holdings (CIH) we are 100% committed to ensure your privacy and as such we respect your need for appropriate protection and management of personally identifiable information that you share with us when accessing our website.

Our privacy policy is specifically designed to respect and address your needs.

"Personally identifiable information" is all that information specific to you that you provide us over the Internet when accessing and making use of our website. Such information primarily includes personal data like your full name, personal telephone numbers (home/office/cellular) and your addresses (residential/postal/office).

When will we ask you to furnish us with your personally identifiable information?

There are a number of instances where this kind of information will be required, for instance:

1. When you communicate with us via e-mail, we retain the content of your e-mail, together with your e-mail address particulars, and our response thereto. This is done so that we may appropriately deal with any follow-up questions you may have. This data is also used to determine how efficiently and effectively we address your concerns.

2. When we seek your feedback on aspects of our website, we will retain the content of your e-mail for record or research purposes.

How does Capricorn Investment Holdings (CIH) use your personally identifiable information?

CIH will only use your personally identifiable information in the normal course of our business to provide you with information that you have requested. In order to combat incidents of fraud, your personal identifiable information will also be used to positively identify you when you contact us.

It will also enable us to maintain contact with you and give us the opportunity to inform you about any updates on important events in CIH which we deem to be of importance or interest to you.

Will Capricorn Investment Holdings (CIH) divulge your personally identifiable information to other persons?

Due to our commitment to uphold your privacy CIH does not and will not sell, trade, provide or make available your personally identifiable information to third parties for independent use. We may, however, share your personally identifiable information with our subsidiaries or other business partners if that information is required to provide you with information about our products and services that you may have requested. Should we do so, we shall ensure that our subsidiaries and business partners subscribe to and adhere to this privacy policy.

Our website may contain links to or from other sites. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content or the security or privacy practices employed by other sites. As such we recommend that you always read the privacy and security statements on such sites.

Capricorn Investment Holdings (CIH) may release your personally identifiable information when:

1. We believe, in good faith, that such release is reasonably necessary to:

1.1 Comply with legal requirements as prescribed by legislation, the judiciary or any supervisory or regulatory authority; and/or

1.2 Enforce or apply the terms of use relating to our website; and/or

1.3 Protect the rights, property or safety of CIH , its other users, and the public.

2.We are instructed to do so by legislation, the judiciary or any supervisory or regulatory authority. 

 

Can you confirm the correctness of your personally identifiable information that we collect?

Yes, absolutely. In the event that you ever question or dispute the accuracy of your personally identifiable information held by us, please contact us as soon as possible. We will investigate your question and update our records as needed.

To enable us to provide you with the best quality service, we kindly request that you keep your information as up-to-date as possible (by informing us of any changes to your personally identifiable information via e-mail).

May Capricorn Investment Holdings (CIH) update this privacy policy?

CIH reserves the right to amend this privacy statement at any time. All amendments to this statement will be posted on the website. Unless otherwise stated, the current version of this statement shall supersede and replace all previous versions of the statement.

Who do you contact if you have questions about this privacy statement?

If you have any questions about this privacy and security statement please e-mail us at: Info@cih.com.na